4 Legal Jobs Home
  
 
     Keywords  

JobSeeker
Email Address
Password
 
Register for our free jobmail alerts

 Featured Legal Jobs
 No Featured Job Posted
Advertise Here Now
 Featured Legal Companies
No Featured Company Posted
Advertise Here Now
Employers Details
View the Recruiters Directory
legal recruitment, legal recruitment agencies, recruit legal professionals, in-house recruitment, legal secretaries, legal jobs legal recruitment, legal recruitment agencies, recruit legal professionals, in-house recruitment, legal secretaries, legal jobs
  Job Details  
Printer friendly   


Company :
   Acs Recruitment
 
Job Title : Customer Service Advisor
Job Category / Job Sector : Other Legal
Job Reference : JMN32
Job Description :
We are recruiting for a part time Customer Service Advisor for a legal firm in Manchester.

Duties will include, but not be limited to,

* To efficiently manage the repair process including: * * Arranging and confirming repair booking dates
* * Chasing independent engineers for authorisation
* * Confirming expected completion dates
* * Confirming repair completion and vehicle return


* Arranging, monitoring & terminating replacement hire vehicles.
* Maximise hires started.
* Managing total losses.
* To deal with general claims queries and advising the client accordingly promoting credit services and advising of those best suited to the customers? needs
* To follow the process flow throughout the life of the claim
* Efficiently dealing with written and verbal communications, both internal and external
* Accurately maintain records of customer contact and diarising follow up contact.
* Accurately deal and liaise with other internal departments on any associated queries raised.
* Developing good working relations with all contacts in order to meet customer and regulatory requirements.
* Always working towards achieving department/personal SLA?s and targets

Qualifications, Knowledge and Experience

Essential

* GCSE English and Maths or equivalent
* A minimum of 9-12 months previous experience of working within the insurance industry environment.
* Persuasive communicator and negotiator - able to deal with awkward situations in a calm and friendly manner.
* A positive and self-confident approach displaying composure under pressure when dealing with third parties and customers as representatives of the Company.
* Ability to utilise sales techniques when dealing with third party insurers to ensure the quick recovery of our outlay.

Desirable

* Legal knowledge
* The ability to recognise and deal with problematic claims and or refer them to more senior members of staff for appropriate action.
* Well organised and able to work with little supervision.
* A willingness to offer suggestions where problems may be identified.
* Understanding of ABI GTA
* Understanding of hire rates
* Understanding of liability

Hours 4.30pm : 10.30pm
Shift pattern : 4 on : 4 off

Salary £15,500 pro rata.

All Applicants will be reviewed within the next working day and successful applicants will be acknowledged within 2 working days.

ACS Recruitment Consultants Ltd are the market leader within Legal Recruitment and we specialise in the placement of Qualified Solicitors, Legal Executives, Paralegals, Legal Secretaries and Support Staff at all levels.

Skills (Years Experience) :
Language Requirements :
Employment Type :
  • Part Time
Salary/Rate : From: 15500  To: 15500 per year
 
Other Information
 
Min. Qualifications : Unspecified
Min. Experience (Years) : Unspecified
Job Location : - UK
Post Date : 12 Jan 2018
 
 
Note: Only Registered Jobseekers Can Apply For This Job.   Please click here to register
 
Cover letter :

IMPORTANT:
Clicking on "Apply Online Now" will IMMEDIATELY
send your application to the Employer, so DO NOT press
the "Apply Online Now" button until you are ready.

Warning: There is no need to provide bank account
details or payments to any recruiter when applying for this job.
If these details are requested, please report this job to us.
... Email Address
... Password

I declare I am legally eligible to work in the following country: UK   
Yes       No  

 
 
Email this Job to a friend Bookmark Job  



4 Legal Jobs
[ Home ]   [ About Us ]   [ Contact Us ]   [ Terms & Conditions ]   [ Privacy Policy ]   [ FAQ ]   [ Clients ]   [ Quick Job Links ]  [ Site Map ]
Copyright © UK Civil Engineering Limited
Registered Company No. 03899882
Our Network of Job Boards
4 Accountancy Jobs  4 Construction Jobs  4 Defence Jobs  4 Executive Jobs  4 Finance Jobs  4 Government Jobs  4 Graduate Jobs  4 Healthcare Jobs  4 HR Jobs 
4 IT Jobs  4 Legal Jobs  4 Leisure Jobs  4 Marketing Jobs  4 Medical Jobs  4 Nursing Jobs  4 Rail Jobs  4 Recruitment Jobs  4 Sales Jobs  4 Science Jobs 
4 Secretarial Jobs  4 Teaching Jobs  4 UK Jobs  4 USA Jobs  4 Engineers  UK Civil Engineering 
Post Legal Jobs For Free